posted on: 04 Sep 2017
Brands like Pizza hut, United Airlines, Patron, just to name a few, have undergone a major brand overhaul by their badass customer support and care services. How? They all have got chatbots implemented into their messengers and other social media pages.
Chatbots which are spotted as a new potion to mobile apps have taken much more prominence in the businesses by terrifically cutting labor costs and efficiently handling customers’ grievances, queries, appreciations in a much smoother and prompt way without any interruptions.
We have all faced that exhausting time when we have a pesky problem with a service or product and to zap those annoyances we ended up contacting the company. Right? Worst part started when after following the frustrating levels to affront a real human agent, we ended up with a disappointing answer. Reason being the agents weren’t trained enough to help solve your issue.
Now it’s time to move on from those vexing agents without getting your customers lambasted on petty issues!
Man, its 2017 and we have fabulous technology gears to work with.
Chatbots have started to take on real human support agents. It is convenient and quick in responding. It uses A.I (Artificial Intelligence) to find an answer that makes an amazing fit to your question.
The nature of chatbots rolls out a bevy of features like welcome messages, quick replies, custom profiles, location sharing, and other tools that let businesses augment their customer support interactions with automation.
Like some chatbots have the ability to learn from the information that is sent. Let’s take an example. Here the customer ordered citrusy and the bot memorized it and quickly searched from the large amount of information and reverted with a best pack of citrusy cocktails they offer.
Image Source: techcrunch
Take @Simi- Your Personal Bartender’, for example, it is a Facebook Messenger chatbot that offers over 2,000 DIY cocktail recipes. The chatbot has been designed to gain intelligence through conversations. Look at the chat below…
Image Source: BGR
Predicted uses for Chatbots:
Image Source: Econsultancy
The underlying tenets of chatbots are incredibly interesting. Are you ready to add chatbot-esque features into the DNA of your Messenger?
Unveil the crucial features of online food delivery app
In order to speed up the order process, online food ordering apps have become the go-to key that provides customers the ease and comfort in this daily...
POSTED ON: 22 Feb 2018Read more
Latest updates in taxi app solutions
For every taxi business company operating online taxi drivers acts like a nucleus of the system who actually fulfill the entire ride request and keep ...
POSTED ON: 09 Feb 2018Read more
How to make an app like yelp? dive in.
Be it a matter of navigation, lifestyle, food and drink or any other local business search, yelp mirrors the real image of all local business goods an...
POSTED ON: 30 Jan 2018Read more
Latest updates in taxi app admin panel
Every other taxi app we get to build from diverse countries, we have one demand in common; the dire need of admin panel’s ride reports. ...
POSTED ON: 17 Jan 2018Read more
A wakeup call: telemedicine in healthcare
Healthcare providers are implementing telemedicine solutions to improve the quality of care, expand clinician access to colleagues and patients, and m...
POSTED ON: 03 Jan 2018Read more
The total cost to create an on-demand delivery app
The gold rush engagement of the excessively hyped and overly used on-demand delivery services interlocked with the transportation giant uber at the he...
POSTED ON: 22 Dec 2017Read more